How do you uninstall a program that is not listed in the add/change program list?

I can't seem to find it. AOL downloaded a firewall that I can't find to uninstall, and yahoo internet security (norton) is downloaded as a free trial, but I can't seem to locate it to delete that either.

PLEASE HELP!

I am trying to install System Mechanic Pro but it will not allow me to install until I remove the other antivirus/fire wall programs first.

How do you uninstall a program that is not listed in the add/change program list?antivirus protection

Please click "start", and go to "programs". look at all your programs and see if you can find the AOL firewall.

There are alot of program that for some unknown reason don't go into the "ADD/Remove", they have a uninstall listed under the name of the program.

As for Nortons I am very concerned for you. Nortons is a very difficult problem to uninstall. The program is known leave sometimes as much as 300 fragments of Nortons in your system. Likes to attach itself like glue to all of your programs.

If you are lucky to get out both programs. Please reboot your computer. And then go to "start", "run" and type in, c://program files. click on browse and when it opens click on program files. When it opens look for AOL firewall if it is not delete, please delete as you have already done a reboot so it should delete without saying "unable to delete as being used by another program". Same for Nortons or you may see the word "Symantec". That is Nortons.